Shipping Policy

Effective Date: September 2026

Thank you for shopping with Quinbatik. We are committed to providing a reliable and efficient shipping experience for every customer. Please review our shipping policy below before placing your order.

Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully confirmed.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak shopping periods or promotional events, processing times may be slightly longer.

Shipping Destinations

We currently ship to addresses within the United States.

At this time, we do not offer international shipping.

Estimated Delivery Time

Once your order has been shipped, estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping (if available): 2–3 business days

Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Carriers

We may use trusted shipping providers, including:

  • USPS
  • UPS
  • FedEx

The carrier used for your order may depend on your shipping address, package size, service availability, and other fulfillment factors.

Shipping Costs

Shipping charges are calculated during checkout based on your order size, weight, and delivery destination.

From time to time, we may offer promotional free shipping on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, when available, so you can monitor your shipment’s progress.

If you have not received tracking information within 48 hours after your order has been shipped, please contact us for assistance.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before submitting your order.

Quinbatik is not responsible for delays, returned packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged:

  • Contact us within 7 days of the delivery date.
  • Provide your order number and relevant details.
  • If applicable, include clear photos of the damaged package and/or products.
  • We will work with the shipping carrier to investigate the issue and assist with an appropriate resolution.

Delivery Delays

While we strive to deliver orders within the estimated timeframes, Quinbatik cannot guarantee specific delivery dates because some delays may be outside our control.

Possible causes of delays include:

  • Severe weather
  • Carrier service interruptions
  • Natural disasters
  • High shipping volumes
  • Holidays
  • Other unexpected circumstances

Contact Us

If you have any questions regarding our shipping policy or your order, please contact us:

Quinbatik
5791 Co Rd 16
Wauseon, OH 43567
United States

Phone: +1 (419) 337-4424
Email: support@quinbatik.com

Thank you for choosing Quinbatik. We appreciate your business and look forward to serving you and your beloved pets.